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Fuel

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All question topics

Cards and agreements

I want to become a Virši customer and get fuel cards. How can I do this?

To get Virši fuel cards, you must conclude an agreement on the use of fuel cards. Please apply through the website by filling in this section, and we will contact you, or  you can contact us by calling +371 80700070 or writing to info@virsi.lv. We will prepare an agreement and agree on the terms of cooperation.

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How can I become a wholesale fuel customer?

To become a wholesale customer of Virši and have fuel delivered to your address, you must conclude a wholesale agreement.  Please apply through our website by filling in this section, and we will contact you, or you can contact us by calling +371 80700070 or writing to vt@virsi.lv. We will prepare an agreement, as well as agree on the terms of fuel delivery.

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I have concluded an agreement to use a prepaid fuel card. How do I add money to my card?

You must make a money transfer to one of the Virši accounts. You can find the details of Virši here. Please include the phrase “Supplementing the Card” in the payment purpose. If necessary, we can issue you an advance invoice. In that case, contact us by calling the customer service phone number +371 80700070 or by writing to info@virsi.lv, indicating the amount of the advance invoice. Please note that the speed at which the payment enters our system depends on the bank you use to make the transfer. If your bank does not provide instant payments, it may take longer to receive the payment, so please make payments on time. 

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I already have an agreement with Virši and I want to order additional fuel cards. How can I do this?

You can order additional fuel cards in the Virši INFO system under the “Card applications” section or by sending an application to info@virsi.lv. 

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I have received new fuel cards. How do I activate them?

Fuel cards must be activated in the Virši INFO electronic self-service system.

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How can I connect to the Virši INFO system?

Go to Virši INFO system, enter your username and password. If you have recently concluded an agreement with Virši regarding the use of fuel cards, the system connection has been sent to your e-mail in accordance with the agreement. If you do not have access information, press “Log in to the INFO system” and enter your details. After entering the details correctly, you will receive connection information in your e-mail. If you fail to connect to the Virši INFO system, please contact us by calling +371 80700070 or writing to info@virsi.lv. 

Was this answer helpful?

Where can I find my Virši customer number?

You can see your Virši customer number on your invoices or find out by calling +371 80700070 or writing to info@virsi.lv.

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How can I find out the balance of my fuel card?

You can see it in the Virši INFO electronic system, find out at a Virši station checkout or by calling the 24-hour phone +371 80700070.

Was this answer helpful?

I have lost my fuel card PIN. How to restore it?

We can restore the PIN based on an application. The customer’s authorised person can fill out the application at any of our full-service fuel stations. You can also sign a free-form application with a request to restore the PIN with an electronic signature and send it to info@virsi.lv. 

Was this answer helpful?

I have lost my fuel card. What should I do?

The lost card must be blocked immediately. You can block the card in the Virši INFO electronic system. If you do not have the possibility to block the card in the system, call the Virši 24-hour phone +371 80700070. 

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Is it possible to fuel up outside of Latvia using a Virši fuel card?

Currently, it is possible to fuel up in Lithuania and Estonia using Virši fuel cards outside Latvia. You can see the stations of our partners here. 

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How can I get a Virši customer card?

You can get the customer card free of charge at any of the Virši full-service fuel stations. If you need to add details to the customer’s card, you will have to fill in the customer’s card form at the fuel station.

Was this answer helpful?

What do I need in order to buy farm diesel or agro-diesel at Virši stations?

Once you have been allocated a quota for the purchase of agro-diesel by the Rural Support Service (RSS), please fill out the Vārpa card application at our fuel stations or on our website. We will make you a Vārpa card, which, when authorised, will allow us to check the quota assigned to you in the RSS database.

Was this answer helpful?

How can I get a Virši shareholder benefit card?

If you hold at least 100 Virši shares, you can apply for a shareholder benefit card on our website.

Was this answer helpful?

I applied for a Virši shareholder benefit card, but I have not received it. What should I do?

Please note that the list of shareholder benefit programme members is updated once a month, on the 10th date of each month or on the next working day (if the 10th date is a day-off or public holiday). Therefore, you may have to wait several weeks for your card. Please contact us by calling +371 26141219 or by writing to investoriem@virsi.lv so that we can check your situation. 

Was this answer helpful?

I have lost my Virši shareholder benefit card, has it stopped working? What should I do?

Please report about a lost or damaged shareholder benefit card by writing to info@virsi.lv or investoriem@virsi.lv, or by calling +371 26141219. A new shareholder benefit card will be created and sent to you as soon as possible. 

Was this answer helpful?

I want to become a Virši customer and get fuel cards. How can I do this?

To get Virši fuel cards, you must conclude an agreement on the use of fuel cards. Please apply through the website by filling in this section, and we will contact you, or  you can contact us by calling +371 80700070 or writing to info@virsi.lv. We will prepare an agreement and agree on the terms of cooperation.

Was this answer helpful?

How can I become a wholesale fuel customer?

To become a wholesale customer of Virši and have fuel delivered to your address, you must conclude a wholesale agreement.  Please apply through our website by filling in this section, and we will contact you, or you can contact us by calling +371 80700070 or writing to vt@virsi.lv. We will prepare an agreement, as well as agree on the terms of fuel delivery.

Was this answer helpful?

I have concluded an agreement to use a prepaid fuel card. How do I add money to my card?

You must make a money transfer to one of the Virši accounts. You can find the details of Virši here. Please include the phrase “Supplementing the Card” in the payment purpose. If necessary, we can issue you an advance invoice. In that case, contact us by calling the customer service phone number +371 80700070 or by writing to info@virsi.lv, indicating the amount of the advance invoice. Please note that the speed at which the payment enters our system depends on the bank you use to make the transfer. If your bank does not provide instant payments, it may take longer to receive the payment, so please make payments on time. 

Was this answer helpful?

I already have an agreement with Virši and I want to order additional fuel cards. How can I do this?

You can order additional fuel cards in the Virši INFO system under the “Card applications” section or by sending an application to info@virsi.lv. 

Was this answer helpful?

I have received new fuel cards. How do I activate them?

Fuel cards must be activated in the Virši INFO electronic self-service system.

Was this answer helpful?

How can I connect to the Virši INFO system?

Go to Virši INFO system, enter your username and password. If you have recently concluded an agreement with Virši regarding the use of fuel cards, the system connection has been sent to your e-mail in accordance with the agreement. If you do not have access information, press “Log in to the INFO system” and enter your details. After entering the details correctly, you will receive connection information in your e-mail. If you fail to connect to the Virši INFO system, please contact us by calling +371 80700070 or writing to info@virsi.lv. 

Was this answer helpful?

Where can I find my Virši customer number?

You can see your Virši customer number on your invoices or find out by calling +371 80700070 or writing to info@virsi.lv.

Was this answer helpful?

How can I find out the balance of my fuel card?

You can see it in the Virši INFO electronic system, find out at a Virši station checkout or by calling the 24-hour phone +371 80700070.

Was this answer helpful?

I have lost my fuel card PIN. How to restore it?

We can restore the PIN based on an application. The customer’s authorised person can fill out the application at any of our full-service fuel stations. You can also sign a free-form application with a request to restore the PIN with an electronic signature and send it to info@virsi.lv. 

Was this answer helpful?

I have lost my fuel card. What should I do?

The lost card must be blocked immediately. You can block the card in the Virši INFO electronic system. If you do not have the possibility to block the card in the system, call the Virši 24-hour phone +371 80700070. 

Was this answer helpful?

Is it possible to fuel up outside of Latvia using a Virši fuel card?

Currently, it is possible to fuel up in Lithuania and Estonia using Virši fuel cards outside Latvia. You can see the stations of our partners here. 

Was this answer helpful?

How can I get a Virši customer card?

You can get the customer card free of charge at any of the Virši full-service fuel stations. If you need to add details to the customer’s card, you will have to fill in the customer’s card form at the fuel station.

Was this answer helpful?

What do I need in order to buy farm diesel or agro-diesel at Virši stations?

Once you have been allocated a quota for the purchase of agro-diesel by the Rural Support Service (RSS), please fill out the Vārpa card application at our fuel stations or on our website. We will make you a Vārpa card, which, when authorised, will allow us to check the quota assigned to you in the RSS database.

Was this answer helpful?

How can I get a Virši shareholder benefit card?

If you hold at least 100 Virši shares, you can apply for a shareholder benefit card on our website.

Was this answer helpful?

I applied for a Virši shareholder benefit card, but I have not received it. What should I do?

Please note that the list of shareholder benefit programme members is updated once a month, on the 10th date of each month or on the next working day (if the 10th date is a day-off or public holiday). Therefore, you may have to wait several weeks for your card. Please contact us by calling +371 26141219 or by writing to investoriem@virsi.lv so that we can check your situation. 

Was this answer helpful?

I have lost my Virši shareholder benefit card, has it stopped working? What should I do?

Please report about a lost or damaged shareholder benefit card by writing to info@virsi.lv or investoriem@virsi.lv, or by calling +371 26141219. A new shareholder benefit card will be created and sent to you as soon as possible. 

Was this answer helpful?

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